Privacy Policy

Privacy Policy for Bali Kratom Kaps

Introduction

Welcome to Bali Kratom Kaps (hereafter referred to as ‘we’, ‘us’, or ‘the Company’). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information in alignment with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://bali-kratom-kaps.kratom-planet.com
  2. Any applications or services offered through our platform
  3. Interactions between users and our systems (e.g., account creation, purchases)
  4. Communications initiated by us or received from users

Please note that this policy does not extend to third-party platforms, apps, products, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such external services.

Processing Activities

This policy outlines the actions we take when users:

  1. Utilize our applications and services as authorized users.
  2. Visit our websites linked to this Privacy Policy.
  3. Engage with us through newsletters, emails, calls, or text messages/SMS communications.

Personal Data Collection

We collect various categories of personal data to provide and improve our services. These include:

  1. Account Information: Details related to your account creation and management, such as usernames, passwords, email addresses, and profile pictures.
  2. Payment Information: Transaction details required for processing purchases, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Data associated with your financial activities on our platform, such as order history and transaction amounts.
  4. Purchase Information: Product-related data like purchase frequency, quantities, and items purchased.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar information from mobile devices used to access our services.
  6. Location Data: Geographic location data provided by your device when using our location-based services.
  7. Feedback: Comments, reviews, surveys, and other user-generated content that you choose to share with us.
  8. Social Media Information: Data obtained from social media platforms when users log in or interact with our content through these channels.
  9. Product Information: Details about products viewed, added to carts, or purchased on our website.

We collect this data through various methods: user input forms, online interactions, automated tracking technologies (like cookies and device fingerprinting), and third-party service providers.

Cookies

Cookies are small text files stored on your device when you visit our websites. They play a crucial role in enhancing your browsing experience and enabling certain features. Our use of cookies includes:

  1. Strictly Necessary Cookies: Essential for basic site functionality, user authentication, and security.
  2. Preference Cookies: Remembering user preferences to personalize content and settings.
  3. Analytics Cookies: Tracking website usage and user behavior for analytics purposes, allowing us to improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, providing transparency and control over their browsing experience.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under 18 years of age. Our services are designed for adults, and we encourage parents and legal guardians to monitor their child’s online activities.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your personal data when it’s no longer necessary.
  • Restriction: Limiting our use of your data in certain situations.
  • Portability: Receiving a copy of your data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on personal data exercises.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team via email at [email protected] or by mail at the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website, and we encourage users to regularly review this page for updates.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or this policy, please reach out to us: